Home Improvement Process

We understand that the word “process” shouldn’t have to be a negative one, but, unfortunately, often it is, which is why we’ve created a home improvement process that is simple, seamless, consistent – and, best of all, positive. Our project system process at Contract Exteriors takes you from our first conversation with you to your finished project and our follow-up support beyond that. Along the way, there isn’t any pressure, stress, confusion, worry – or unwanted surprises.

Here’s how our process works:

  1. We set up an initial consultation with you. This is when we discuss your goals, your wants, your needs, your budget, architectural elements and more.
  2. We’ll follow up with our proposal. After our initial consultation, we review your information in detail and then schedule a meeting to discuss our proposal for your project, including costs, product information, timeline and more. And, as always, we’re prepared to answer any questions you may have.
  3. You’re assigned an entire team to support you and your project. We have a complete Customer Experience department dedicated to ensuring your happiness throughout your remodeling project. From start to finish, they will be with you every step of the way.
  4. We get started. And we keep you looped into the progress every step of the way, starting with a pre-construction meeting and continuing via our Client Project Portal, a simple-to-use software that keeps you up to date on the status of your project via images and detailed progress reports.
  5. We finish strong, with you right beside us. When the project is complete, we conduct our own quality walk-through with you to ensure we’ve met our own high standards, as well as your complete satisfaction with everything we discussed from the time of our initial consultation.
  6. We conduct a 10-day checkup. That’s right. Ten days after the project is completed and we’ve left the job site, we return to your home to do a final walk-through with you – even after you had given your approval – to make sure all is still well.

We are Your True Exterior Source. Find out how we can help you by calling Contract Exteriors to schedule a free estimate today! We have locations in Myrtle Beach, Charleston, Hilton Head, Wilmington & Raleigh.

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