Home Improvement Questions

Below are a few home improvement questions that we are asked on a frequent basis. If you do not find the answer you seek, please contact Contract Exteriors here »

 

Who is Contract Exteriors?

It’s really very simple … Contract Exteriors is an award-winning home remodeling company that offers superior products, high-quality installation standards, and no stress to you – from start to finish. We offer the ultimate home exterior products and services for siding, roofs, decks, windows and doors. Learn about the Contract Exteriors’ experience!

 

Where are you located?

We have fully staffed offices in Hilton Head, S.C.; Charleston, S.C.; Myrtle Beach, S.C.; Wilmington, N.C.; and Raleigh, N.C. We are situated to service all homeowners throughout the Carolinas!

 

Are you fully licensed and insured?

Absolutely. You should never work with a contractor who won’t show you proof of insurance and proper licensing. We are happy to provide these at any time. As a full exterior remodeling company, we are also a licensed general contractor.

 

What types of accreditations do you have?

Contract Exteriors maintains the top industry accreditations available. We are a Better Business Bureau A+ accredited business, belong to several local Chamber of Commerce chapters, as well as various Home Builder Associations. In addition, we are members of various national trade organization, such as the National Association of the Remodeling Industry, National Roofing Contractors Association and National Association of Decking and Railing Association. These reputable organizations have invested time and effort into ensuring that we are a trustworthy, licensed, insured and a qualified contractor. In addition, we are backed by many well-known manufacturers. View our certifications and endorsements.

 

How can I tell an honest home improvement company from the rest?

One of the things we’ve done to help consumers is to create a “Contractor Standards Guide.” It’s free and unbiased. View our “Contractor Standards Guide” here. In addition to this, always visit national trade organization websites to see who is a member, visit manufacturer websites, and research your local Better Business Bureau.

 

Do you warranty your work?

Yes. In fact, we are so confident in our ability to provide you with high-quality products and installation practices, that we offer an industry leading 10-year workmanship warranty.

 

I keep hearing about a lifetime warranty on the roofs you install. What is this about?

We are glad you asked! Due to the certification level we hold with GAF and Certainteed, we are able to offer a full 50-year non-prorated warranty against manufacturer defects and a full 25-year non-prorated warranty on our installation, both backed by each manufacturer!

 

Can you provide references/recommendations?

We will be glad to provide you with a customized list of references that have had similar projects completed in your area. We even offer addresses where you can actually see the quality of our work. We also encourage you to check out our testimonials!

 

How long will my project take?

The timeframe for any exterior project depends on the size of the job and the detail involved. A project can take anywhere from 1 day to 4 weeks. Once the contract has been solidified, Contract Exteriors will be able to provide a more detailed assessment of the duration of your project.

 

Can you tell me how much this will cost?

There are many variables that go into pricing the exterior work on your home. Once we meet with you and determine your needs, we will be able to provide you with a free estimate. Our process is NEVER a high-pressure sales approach. We believe our customers need to make informed decisions, so we like to consider ourselves more of a construction consultant than just a contractor.

 

Where can I learn more about the products you offer?

If you visit the specific service page you’re interested in, we will give you a brief overview on the materials and manufacturers we partner with. Or, if you would like to learn more about Roofing, Siding, Decking, or Windows, give us a call and we would be happy to provide you with samples, brochures and answer any questions you have.

 

How can I figure out what my return on investment will be if I replace my roof, siding, deck or windows?

Since Contract Exteriors is a large exterior remodeling contractor, we have access to industry-leading reports for our customers. A great way to understand what the ROI will be for any exterior enhancement would be to view the “Remodeling Industry Cost vs Value” report. You can view this by clicking here.

 

Do you offer financing?

Yes! We want to take the stress out of financing your project. We offer a variety of financing and payment options for our customers. We partner with industry-leading firms to be able to offer the best rates and protection to our customers. Visit our Financing Page for details.

 

Do you offer services to homebuilders?

Absolutely! We partner with many different types of builders to offer turn-key solutions on roofing, siding and decking. We work with a full range, from national builders to completely custom builders. If you are a home builder in need of a quality trade partner, please visit our New Construction page here.

 

Do you work with general contractors on commercial projects?

Yes, we do! We work all over the Carolinas on various large-scale commercial projects for many different types of national and local general contractors. From full rehabs, to new construction services, we have many years of experience and are pleased to offer turnkey solutions on roofing, siding and decking. If you would like more information, please visit our Commercial page here.

 

What awards has Contract Exteriors received?

We don’t like to brag, but our company’s commitment to quality and customer service has been recognized as one of the best in the remodeling industry. We have been recognized as one of the top 50 Remodeling Companies in the USA by Remodeling Magazine, as well as one of the Top 100 Roofing Contractors in North America by Roofing Contractor Magazine, to name two. To view all of our awards, please visit our awards page.

 

Is Contract Exteriors hiring?

As a growing company, we are always looking for the best, brightest, and driven individuals to join our team. Please visit our employment page for all current job openings.

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